Your evidence, available to your assistant
Evident runs a remote MCP server, so an AI assistant can read your reviews, catalogue, orders and loyalty programme — and, where you allow it, act on them. No plugin to install and no client to write.
https://mcp.evidentugc.com/mcp Questions you can just ask
The analytics tools return real aggregates rather than a sample, so an assistant answering with numbers is answering with your numbers. Most of the value is in reading — pulling together things that would otherwise mean opening five screens.
Full tool list and setup in the agent access documentation.
Which products dropped below 4 stars this quarter, and what are the negative reviews complaining about?
Find reviews below 3 stars from the last month with no reply, and draft a reply for each.
Read our FAQs and the last 200 reviews for this product. What are customers repeatedly asking that we haven't answered?
Summarise the pending moderation queue and flag anything with personal data or a safety concern.
15 read tools
Products, orders, reviews, review analytics, evidence analytics, FAQs, loyalty accounts and stats.
7 write tools
Moderate and reply to reviews, send a review request, create and update FAQs, adjust points, create a reward.
Scoped by key
An agent can do exactly what its API key can do. Hand over a read-only key and it stays read-only.
Read-only annotated
Read tools are marked as such, so a well-behaved client can show you which calls actually change something.
Tenant-scoped
Every call names a store. There is no cross-store query and no "all stores" mode.
Nothing to install
A remote server over streamable HTTP. Paste a URL and a key.
Worth knowing before you connect one
Review content is written by the public. An assistant reading reviews is reading text a stranger wrote. Have it draft replies rather than post them, and do not build unattended automation that acts on review bodies.
Adjusting loyalty points mints value. Points redeem into store credit and discount codes. Leave that scope off the key unless you specifically want it.
Bearer token is the connection method today. Signing in with your Evident account instead of pasting a key is built but not yet enabled.
Connect your assistant
Create a read-only key and paste one URL. Included in every plan.