Guides
Longer walkthroughs organised by the job you are doing rather than by the screen you are on. Each one assumes you are trying to achieve something, not configure something — for that, see the docs.
Start with your role
Ecommerce manager
Conversion rate, product page content, and the review programme as a whole.
Marketing & lifecycle
Email sequences, campaigns, loyalty, and repeat purchase.
Customer support
Moderation queues, replies, and turning complaints into evidence.
All guides
Launching a review programme
Going from no reviews to a product catalogue that carries credible social proof, in the right order.
Read guideIncreasing review volume
Getting more reviews out of the order volume you already have, in order of what actually works.
Read guideMigrating from another platform
Moving reviews and loyalty balances off Yotpo, Stamped, Judge.me, Okendo, Loox or Smile without losing history or trust.
Read guideBuilding a loyalty programme
Designing a points programme that changes behaviour instead of discounting customers who were coming back anyway.
Read guideHandling negative reviews
Why suppressing them costs you money, and what to do instead.
Read guideShowing evidence on product pages
Where to put reviews, ratings, photos and FAQs so they change decisions rather than decorate the page.
Read guideAutomating with AI agents
Connecting Claude, ChatGPT or a no-code automation platform to Evident — and where to keep a human in the loop.
Read guideManaging client stores
Running Evident across a portfolio — organizations, access, billing, and the things that scale badly if you set them up wrong.
Read guideReady to put this into practice?
Connect your store and send your first review request in under fifteen minutes.