BigCommerce integration · First-class support

The reviews and loyalty app built for BigCommerce

Native BigCommerce integration. Connect with API credentials in minutes — catalog, orders, and widgets configure themselves.

Reviews
Loyalty
UGC
Q&A
— all included in every plan

HOW IT WORKS

Connect BigCommerce in minutes

A real install, end-to-end. No theme edits, no manual webhook wiring, no scope guessing.

  1. 1

    Sign up for Evident

    Create your free account at evidentugc.com. No credit card required to start.

  2. 2

    Generate API credentials in BigCommerce

    Settings → API → API Accounts → Create V2/V3 API Token with read access to Products, Orders, Customers, and Information.

  3. 3

    Connect from Evident admin

    Settings → Integrations → Connect BigCommerce. Paste your store hash + access token. Connection verifies on submit.

  4. 4

    Widgets and sync go live

    Catalog, categories, blogs, and recent orders sync automatically. Widget script installs via BigCommerce Script Manager.

TURNKEY

What gets configured automatically

Everything below happens in the background after you click connect. You never touch a webhook URL, theme file, or API scope picker.

Catalog sync

Products + variants imported with SKUs, images, and metafields.

Categories + pages

Category tree, web pages, and blog posts indexed for FAQ + gallery targeting.

Order history

Recent orders backfilled so verified-purchase reviews work from day one.

Widget script

Storefront SDK installed via Script Manager — no theme edits required.

Review request flow

Post-purchase email + SMS triggers wired up to your store events.

HMAC-signed webhooks

Order, customer, and product events flow to Evident in real time.

Why BigCommerce merchants choose Evident

  • Built for BigCommerce from day one, not ported from Shopify
  • Native API integration with multi-storefront support
  • Checkout page review prompts and post-purchase flows
  • Theme-agnostic — works on Cornerstone, Stencil, and custom themes
  • Dedicated BigCommerce support team
  • No per-order overage fees

What you get

  • Product reviews with star ratings and SEO schema
  • Loyalty program with points, tiers, and referrals
  • UGC galleries on any page
  • Product Q&A with merchant answers
  • Review import from any provider
  • Sub-50ms widget load time

RECOMMENDED PLAN

Free · $0/mo

Up to 50 orders/mo with full reviews + basic loyalty. Upgrade when you scale.

FAQ

Questions BigCommerce merchants ask

Do I need a BigCommerce Marketplace listing to install? +

No — custom install via API credentials works for any BigCommerce store. App Marketplace listing is in progress and will offer one-click install when available.

What API scopes does Evident need? +

Read-only access to four areas: store_v2_information (store name), store_v2_products (catalog), store_v2_orders (review requests), store_v2_customers (verified purchase matching). No write scopes; we never modify your store data.

Does this work with BigCommerce multi-storefront / Enterprise? +

Yes. Each storefront is its own Evident environment, billed under a single organization. Multi-storefront merchants can manage all stores from one dashboard.

Will the widget slow down my Lighthouse score? +

Negligible impact — our widget is sub-50ms to first render, deferred-loaded, and has no render-blocking JS. Typical Lighthouse delta is under 1 point.

How do I import reviews from my current provider? +

We support direct imports from Yotpo, Stamped, Judge.me, Reviews.io, and generic CSV. Images and videos re-host to our CDN — no broken-link risk if you cancel your old provider. Run as many imports as you want; we never charge extra.

Can I install Evident on a development store first? +

Yes — connect any sandbox store via the same API credentials flow. Disconnect anytime; reconnecting to your live store mints fresh credentials.

Start using Evident on BigCommerce

Free plan available. One-click install. No page speed penalty.